Blog

PES Energize is an active part of the Giles County community we all share. Our teams are plugged in to community events and schools. You will be able to stay in touch with the activities, training and educational sessions our teams conduct. We also regularly post tips for conserving electricity to help you manage your monthly bills to help you decrease your electric bills.

Or you may find news here about new channels being added to your TV packages and there will be news about High Definition channels that will enhance the way you watch your favorite programs. You may find news about phone service features. Sometimes you’ll even find new apps you can download to keep you in touch with your email, phone calls and even your utility usage.

And, if you haven’t already done it, download the SmartHub® App to your smart phone or computer so that you can watch your energy use, pay your bill online and even let us know if there is an outage or a downed line that needs fixing!

The PES Energize team also invites you to catch up on everything by following us on social media. Like us on Facebook and Instagram. Subscribe to the Youtube Channel, and link up with us on LinkedIn.

Energize Customer Survey

Energize Customer Survey

We are conducting our annual Customer Feedback Survey and we would love to hear from you! The survey will close on Friday, May 27th. Don't forget to include your NAME and PHONE NUMBER for a chance to win a $100 gift card. Winner will be announced Tuesday, May 31st....

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PES Recognized as a Reliable Public Power Provider

PES Recognized as a Reliable Public Power Provider

Pulaski Electric System (PES) has earned a Reliable Public Power Provider (RP3)® designation from the American Public Power Association for providing reliable and safe electric service. The RP3 designation, which lasts for three years, recognizes public power...

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PES Supply Chain Update

PES Supply Chain Update

The supply chain for materials commonly used in our industry has been under duress for many months and the electric system devastation from the tornadoes across four states severely impacted the availability of supplies. Please be assured that PES is making every...

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Notice of Video Rate Increase

Notice of Video Rate Increase

Video Rate Increase Effective April 1, 2022. Video programming costs continues to increase impacting cable providers industrywide. Over the past 2 years, programming costs have escalated over 17% and still rising. As a result, PES Energize must adjust its video...

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PES Energize Seeking Grant Funding

PES Energize Seeking Grant Funding

CALLING CUSTOMERS IN THE NORTHWEST PART OF THE COUNTY! The PES Energize team has been busy preparing to to apply for grant funds via Rural Utilities Services (RUS) to expand high-speed affordable fiber internet into your area! The proposed grant area will include...

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Notice of Data Increase

Notice of Data Increase

Data Rate Increase Effective Jan 2022. Due to rising cost, all data customers will notice a $5 increase on their monthly internet statement. The increase will be effective January 2022. Rate increases are never pleasing, therefore we would like to thank you in advance...

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Phone Outage

Phone Outage

PES Energize Experiencing Phone Outage On Monday, September 27th, PES Energize customers and the PES Energize office lost phone service. The IT department began investigating the problem and found it to be linked to Momentum, PES Energize phone vendor. After reaching...

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Tennessee Line Worker Safety Law

Tennessee Line Worker Safety Law

A new law protecting Line Worker safety was signed into law by Gov. Bill Lee on April 20, 2021. The new law protects Tennesseans from improperly installed electric generation equipment. What the Bill Does Requires electric generating equipment (like solar panels, wind...

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Aid-to-Construction for Fiber Expansion

Aid-to-Construction for Fiber Expansion

Fiber Aid-to-Construction (paid-for build) Program is back! The global pandemic revealed the true need and importance of affordable high-speed internet, especially in rural areas. With that in mind, the PES Energize Team decided it was time to relaunch the ATC...

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Affordable Connectivity Program (formally EBB)

Affordable Connectivity Program (formally EBB)

About the Affordable Connectivity Program - formally known as the Emergency Broadband Benefit Program (EBB) The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare...

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Energize Customer Survey

Energize Customer Survey

We want to hear from you! Please tell us how we are doing by taking our quick survey for a chance to win $100 gift card. The survey will close on Wednesday, June16th. Winner will be announced Friday, June 18. Click Customer Survey to get started.

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AMC Network Negotiations Underway

AMC Network Negotiations Underway

Being a small cable provider, we joined forces with other small providers to improve our ability to negotiate for better pricing. Our team, National Cable Television Cooperative (NCTC), is currently in negotiations with AMC Networks to continue to offer their...

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TVA & Jack Daniel’s Strike Solar Deal

TVA & Jack Daniel’s Strike Solar Deal

Tennessee Sunshine to Power Jack Daniel's is the headline of a TVA press release after striking a deal with the iconic whiskey maker. The partnership includes Duck River Electric Membership Corporation, and Silicon Ranch, a Nashville based solar power producer, in...

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PES CEO Accepts New Role Outside of Company

PES CEO Accepts New Role Outside of Company

  Late March, Richard Kelley, CEO, submitted his resignation letter to the PES Power Board stating he had accepted a new role with Columbia Power & Water. Kelley has served as CEO for the past four years, but has been with PES for 15 years. He began his...

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Notice of Data Rate Increase

Notice of Data Rate Increase

Notice of Data Rate Increase With a goal of improving the customer experience, long-term financial stability, and competitiveness of its data services, the Pulaski Electric System Board of Directors approved changes to the structure of PES Energize data packages at...

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Alternate Phone Numbers

Due to the unfortunate incident in Nashville, our office phone lines are not working. We have established emergency lines for customers. If you need to report an Electric outage, please call 931-207-8269 and for Energize outages, please call 931-347-9090. We are...

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Video Rate Increase

Video Rate Increase

Video Rate Increase Notice Increased programming cost is an industrywide topic. In early 2019, the cost of video programming took a dramatic 13% increase and is still on the rise in 2020. As a result of the rising cost, PES Energize must adjust its video pricing...

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Home Uplift Program

Home Uplift Program

PES has partnered with TVA EnergyRight to bring Home Uplift to our community. Through Home Uplift, income-qualified residents can receive valuable home energy upgrades that will improve their home's energy efficiency and comfort as well as lower their utility bills -...

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FALL SOLAR INTERRUPTIONS

FALL SOLAR INTERRUPTIONS

Fall Sun Outages can be expected to occur during the first two weeks of October. Sun outages interfere with cable service each Spring and Fall. This phenomenon affects ALL TV providers given most television programming signals are distributed via satellite. The...

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Pay By Phone System

Pay By Phone System

Each day we are faced with many dangers. From physical virus outbreak to digital, we must adapt to new ways of conducting business. At PES Energize, the safety, security, and privacy of our customers are top priority. In order to better protect our customers, PES has...

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COVID-19 Community Care Fund

COVID-19 Community Care Fund

PES and TVA have Teamed Up Donate a Total of $20,000 in COVID-19 Relief for Giles County  PES knows that our Customers need help now! This is why we are proud to announce that PES has partnered with the Tennessee Valley Authority (TVA) to provide $20,000 of community...

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PES Response to COVID-19

PES Response to COVID-19

Dear PES Customers With the current threat of COVID-19 entering Giles County, the PES Management Team is working closely with our Board and City and County Officials to help ensure public safety and the health of our staff. Effective Wednesday, March 25,  we will be...

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FREE Home Energy Workshop

FREE Home Energy Workshop

PES will be hosting an interactive Home Energy Workshop Monday, February 24th in the Henry Sims Boardroom at PES. The workshop will give participants a better understanding of how their home uses electric and provide tips on ways to save on their monthly bill. The...

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PES Mourns the Loss of Lineman Charlie Greenfield

PES Mourns the Loss of Lineman Charlie Greenfield

In the early hours of Thursday, February 6, the PES family learned that Lineman, Charlie Greenfield, had passed away after spending weeks in the hospital. Our hearts have been heavy since. Charlie, also known around the office and warehouse as Bill or Greenfield,...

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Notice of Video Rate Increase

Notice of Video Rate Increase

Notice of Increase Since early 2019, PES Energize has seen a dramatic 13% rise in the cost of video programming. As a result of the rising cost, PES Energize must adjust its video package pricing. While rate increases are not pleasant for anyone, it is imperative to...

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PES Observes Public Power Week

PES Observes Public Power Week

PES is celebrating Public Power Week along with more than 2,000 other community-owned not-for-profit electric utilities that collectively provides electricity to more than 48 million Americans. Reliable, safe, affordable electricity is what public power is about and...

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FREE Home Energy Workshop

FREE Home Energy Workshop

PES began hosting DIY Home Energy Workshops last fall as a way to help customers understand their energy usage and promote energy efficiency. The workshop is interactive and provides energy saving tips that will help you reduce your monthly electric bill and increase...

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Magotteaux Awarded Huge Electrification Incentive

Magotteaux Awarded Huge Electrification Incentive

On Wednesday, June 12, PES and TVA presented Magotteaux with the largest Energy Right incentive check in the Valley. Through the Energy Right Solutions for Business & Industry program, PES and TVA were able to help incentivize the purchase of two new electric...

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How to Read Your PES Electric Bill

How to Read Your PES Electric Bill

Today's blog post will help you read and better understand your PES electric bill. PES customers are billed in arrears for the electricity they use. The day your statement arrives can reflect usage from up to six weeks ago. Statement Date: The day your current bill...

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PES Energize Email Changes

PES Energize Email Changes

PES Energize email will soon have a new look! Over the next several weeks you may receive a prompt to change your PES Energize email password when logging in to your PES Energize email account. Password safety is important! There will be an 8 character minimum to...

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Are You Planning to Move?

Are You Planning to Move?

IMPORTANT INFORMATION ABOUT YOUR PES ELECTRIC FINAL BILL Electric bills reflect the energy you use AFTER you used it--so the actual FINAL BILL for your house or apartment will not be issued by PES until after you move out. In some cases, this can be 1 to 2 weeks after...

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Giles County Takes Green to a New Level

Giles County Takes Green to a New Level

Giles County has been designated as a Valley Sustainable Silver Community in Tennessee Valley Authority’s (TVA) economic development program. Giles County recently completed the program sponsored by TVA and developed and administered by consultant Boyette Strategic...

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Happy Birthday PES Energize!

Happy Birthday PES Energize!

Happy 12th Birthday to PES Energize! On March 23, 2007, in an effort to take advantage of Pulaski, Tennessee's unique location, PES launched its state-of-the- art 100% fiber-optic network known as PES Energize. With a direct fiber-optic cable option, PES Energize...

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FREE HOME ENERGY SAVINGS WORKSHOP

FREE HOME ENERGY SAVINGS WORKSHOP

PES is offering a free Home Energy Savings Workshop on Saturday, March 23 at 9:00AM. There is no cost to attend but reservations are requested as space is limited. Call Tamieka Russell at 931-363-7037 to reserve your spot today. The workshop will be held in the Henry...

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Tornado Safety Tips

Tornado Safety Tips

Tornadoes PES reminds customers to be prepared by learning and sharing these tornado safety tips. Tornadoes can destroy buildings, flip cars, and create deadly flying debris. Tornadoes are violently rotating columns of air that extend from a thunderstorm to the...

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FREE HOME ENERGY SAVINGS WORKSHOPS

FREE HOME ENERGY SAVINGS WORKSHOPS

PES is offering two free Home Energy Savings Workshops in February. Join PES on either Thursday, February 21 or Monday, February 25 at 6:00PM. There is no cost to attend but reservations are requested as space is limited. Call Tamieka Russell by February 14 at...

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Space Heater Safety Tips

Space Heater Safety Tips

The frigid temperatures we are experiencing make it difficult to stay warm. The following tips will help keep you safe if you utilize space heaters to warm your home. Make sure your space heater has the label showing that it is listed by a recognized testing...

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Winter Energy Efficiency Tips

Winter Energy Efficiency Tips

75% of your energy usage can be controlled by you! Open curtains on your south-facing windows during the day to allow sunlight to naturally heat your home, and close them at night to reduce the chill you may feel from cold windows ☀ Use a heavy-duty, clear plastic...

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DIY Energy Efficiency Workshops

DIY Energy Efficiency Workshops

Sign up today to reserve your seat at the PES DIY Energy Efficiency Workshop! The DIY Energy Efficiency Workshop will show you how to make a couple energy-efficiency improvements to your home, so you can be on your way to reduce your energy consumption and save money!...

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Energize Lite Offers Affordable Cable Option

Energize Lite Offers Affordable Cable Option

PES Energize is excited to introduce Energize Lite! The Energize team has listened and acted on your request for a limited, local channel TV package. Energize Lite meets a multitude of customer requests. A recent survey reflected the need for a budget-friendly package...

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PES Celebrates Public Power Week 2018

PES Celebrates Public Power Week 2018

SIX TIPS TO SAVE ON YOUR ELECTRIC BILLS PES is celebrating Public Power Week (#PublicPowerWeek), Oct. 7-13, along with the American Public Power Association and more than 2,000 other community-owned, not-for-profit electric utilities that collectively provide...

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Why Can’t I Get Through?

Why Can’t I Get Through?

My PES service is out and I want to report it but nobody is picking up. Why? A circuit is a phone line. A message of all-circuits-busy or a fast busy tone means that there are more people calling at the same time you are than there are available lines in the area....

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First Transformer at IP South Substation Energized

First Transformer at IP South Substation Energized

PES energized the first new transformer at the IP South substation on August 30. Industrial Park South, along with some customers previously fed from Primary Sub, located on Highway 31 south in Pulaski, were transferred to the new transformer on September 4. This...

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TVA Rate Increase Announced

TVA Rate Increase Announced

1.5% Increase Effective October 1 At the August 28th PES Power Board Meeting, President/CEO Richard Kelley discussed the most recent TVA notification. Kelley confirmed, effective October 1, 2018, PES residential customers will be faced with a 1.5% TVA rate increase....

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Advanced Metering Infrastructure and Health

Advanced Metering Infrastructure and Health

PES began deploying its advanced meter infrastructure (AMI) in 2008. Periodically we are asked about the safety of the meters. PES reached out to advanced metering partner, Tantalus, who supplied the following white paper regarding the safety of "smart" meters. In...

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Planned Elkton Energize Outage

Planned Elkton Energize Outage

ATTENTION ELKTON PES ENERGIZE CUSTOMERS! The broadband (internet, phone, and cable) outage that occurred in Elkton last month due to an animal fiber chew must be permanently repaired. PES Energize crews will begin repairing the fiber 9:00 PM, Friday, August...

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June Paperless Billing Winner Claims Prize

June Paperless Billing Winner Claims Prize

Winner number two will be announced tomorrow evening! Congratulations to Chris Rickman who is the June winner of an Amazon Echo. How did he win? He's a registered PES Paperless Billing customer! PES customers who make the switch to paperless billing by noon, Tuesday,...

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What Do the Colored Lines on My Street Mean?

What Do the Colored Lines on My Street Mean?

Have you ever pulled into your street or driveway and wondered what the colored lines on the pavement or in your yard meant? These color-coded marked lines identify the approximate location of underground utility lines and more. The Uniform Color Code for marking...

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Scheduled Electric Outage to Impact Minor Hill Area

Scheduled Electric Outage to Impact Minor Hill Area

PES has an electric outage scheduled for Sunday, July 15 at 4:00 AM. This will affect all customers on Minor Hill Highway from Anthony Hill South to the State line. This will affect all of Minor Hill including; Puncheon Branch, Wray Branch, Salem Rd, Davis Hollow,...

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Extreme Weather Brings Out Utility Scammers

Extreme Weather Brings Out Utility Scammers

Stop Utility Scammers Utility scammers work year-round, but the Better Business Bureau says they’re most active in the peak winter and summer months when people rely on heat or air conditioning. Here’s how to spot the imposters: Never pay over the phone in response to...

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APPA Summer Hot Tracks Playlist

APPA Summer Hot Tracks Playlist

It's time to cool down with these Summer Hot Tracks on the American Public Power Association Spotify playlist! Click on the cover to tune into 30 of the hottest tracks from some of the hottest decades in music! While you're rocking and chilling out to these hot...

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No Power? Tips to Beat the Heat

No Power? Tips to Beat the Heat

Extreme Heat Extreme Heat often results in the highest number of annual deaths among all weather-related hazards. In most of the United States, extreme heat is defined as a long period (2 to 3 days) of high heat and humidity with temperatures above 90 degrees. In...

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PES Energize Community Event Photo Gallery

PES Energize Community Event Photo Gallery

Welcome to the PES Energize Photo Gallery! PES Energize appreciates the opportunity to be an active part of our community. Most local events feature a photo booth and are always a popular stop. We love taking pictures of all the smiling faces we encounter at each...

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HBO/MAX July 2018 Free Preview

HBO/MAX July 2018 Free Preview

PES Energize Digital Plus cable subscribers will be treated to a 4-day HBO/Cinemax Free Preview Friday, July 6 through Monday, July 9. This free preview can be enjoyed on PES Energize channels 501-512. Call us at 931-363-2522 (option 3 for Energize and option 1 for...

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Floor Maintenance To Begin Tonight

Floor Maintenance To Begin Tonight

The foyer will be closed for FLOOR MAINTENANCE Wednesday, June 20 and Thursday, June 21 between the hours of 7PM and 7AM. The kiosk will not be available during that time. Payments can be made 24 hours a day on the PES Energize website or on the SmartHub® app. If you...

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PES Employees Participate in Public Power Day of Giving

PES Employees Participate in Public Power Day of Giving

The 11th Annual Public Power Day of Giving was celebrated Friday, June 15. The day before APPA (American Public Power) kicks off their National Conference, they ask public power utilities across the United States to join them by volunteering with local service...

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PES Energize Helps Usher in the Summer SOULStice

PES Energize Helps Usher in the Summer SOULStice

3rd Annual Summer SOULstice Festival a Hot Success! PES Energize was proud to be a part of the 3rd Annual Main Street Summer SOULstice. This event was attended by nearly 7000 people who enjoyed a multitude of activities and music around the Pulaski Square. All PES...

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Make the Switch to Paperless Billing

Make the Switch to Paperless Billing

Switch to Paperless Billing Today for a Chance to Win an Amazon Echo! HOW PAPERLESS BILLING AND SMARTHUB® BENEFIT YOU • View your PES or PES Energize bill when you access your secure account 24/7. • Receive an e-mail notification when your monthly PES or PES Energize...

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Industrial Park South Substation Upgrade

Industrial Park South Substation Upgrade

$3M Investment in IP South Substation On Schedule March 2018 marked the beginning of a two-year, $3M investment by PES in the Industrial Park (IP) South substation located on the Elkton Highway. The IP South substation was originally constructed in 2005 as a temporary...

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Monster Week Returns to Animal Planet Memorial Day Weekend

Monster Week Returns to Animal Planet Memorial Day Weekend

Fan-Favorite FINDING BIGFOOT to Celebrate Its 100th and Final Episode MONSTER WEEK returns to Animal Planet next with all-new expeditions in search of the mysterious and unknown; a monster party packed with all types of monsters, including monsters from the forest,...

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Energize Email Server Clean-up Underway

Energize Email Server Clean-up Underway

Email Notice About Server Clean-Up Sent Out Friday, May 11 THE FOLLOWING EMAIL SENT TO ALL PES ENERGIZE CUSTOMERS IS LEGITIMATE!   PES Energize IT is in the process of cleaning up old email accounts from the server. Please reply to the email sent by Todd Hoffman by...

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PES Energize Closing Early May 3, 2018

PES Energize Closing Early May 3, 2018

PES Energize Closing Early to Honor Aaron Daughtry PES Energize will close at 1:30 PM Thursday, May 3, 2018 so that all employees may attend the funeral of PES Energize Broadband Service Technician Aaron Daughtry. Aaron joined the PES team in October 2017. His...

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PaySite® Kiosk A New Way To Pay

PaySite® Kiosk A New Way To Pay

Safe and Secure Bill Pay 24 Hours A Day PES Energize customers entering the lobby after hours now have a new way to pay. The night drop box has been replaced with a PaySite® Kiosk. The PaySite® Kiosk is a secure and convenient way to pay a PES electric or PES Energize...

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The Truth About Recent Cable Price Increases

The Truth About Recent Cable Price Increases

Setting the Record Straight About the Recent Cable Price Increases PES Energize would like to set the record straight about misinformation regarding the recent cable TV price increase. PES Energize sent out a postcard to active cable subscribers about a price increase...

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How Can I Benefit From Advanced Metering

How Can I Benefit From Advanced Metering

Advanced Metering Benefits PES began deploying advanced metering technology in Giles County in 2008. From time to time, PES customers ask questions about their meters. "What is an Advanced Meter?" "How does Advanced Metering benefit me?" Over the past ten years, the...

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Hurt Man Rescue 2018 with PES Lineman Clayton Mullins

Hurt Man Rescue 2018 with PES Lineman Clayton Mullins

Enjoy the blue skies and the "room with a view!" Join PES Journeyman Lineman Mullins as he makes his annual Hurt Man Rescue 2018 recertification run. With a GoPro camera strapped to his hard hat, Mullins swiftly climbs up a 40 foot PES pole. Using his...

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